Deconstructing the AI Voice Stack

Have you ever wondered how an AI phone receptionist can listen to human speech over a regular phone line, process complex business logic, and respond naturally in under a second? In this article, we open the hood on modern voice agent architecture.

The 3 Sequential Microservices

  1. Automatic Speech Recognition (ASR): Converts caller analog audio streams into formatted text tokens in real time.
  2. Neural LLM Decision Engine: Evaluates incoming text against system prompts, conversation history, and external knowledge bases.
  3. Streaming Text-to-Speech (TTS): Synthesizes AI response tokens back into high-fidelity human voice audio chunks streamed to the telephone caller.

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